Frequently Asked Questions

If you have any questions about Look&Cushion® couches, here you’ll find the information you need.

In case you do not find your answer, please contact us:

 

LogoLookCushion_fondo

> Email: info@lookandcushion.com

> Telf. 650104101

What do the stuffed cushions bear?

All models use polyurethane foam, density 30 kg / m3, combined with a 2 cm layer of visco-elastic foam on both sides of the seat. The Craft model also carries a coating of polyester fiber to form edging sewn by hand. Backups are also made with foam density 30 kg / m3.

Can you make them with 100% natural materials?

Yes, we can do it with natural latex and natural fabrics, the price of natural latex is more expensive.

Can they be used for sleeping?

Of course, several customers use them as spare bed already, the foam we use is the same that is used for firm mattresses. The buttons are not noticed when you sleep. And making a king size bed in the living room on weekends, is priceless.

I can remove the cover to wash?

The Craft model you can not remove the cover to wash, it’s like an upholstered sofa.
Simple and Border models, if you can remove the cover.

What kind of fabrics are the most suitable for cushion sofas?

We always recommend upholstery fabrics with a Martindale (test of resistance to friction) less than 20,000 cycles.

Can I see the tissues in a nearby store?

Our main supplier of fabrics Romo Group, have showrooms in many of the major cities of the world: New York, Boston, Atlanta, Chicago, Florida, Washingtong DC, London, Paris, Stockholm, Munich, The Netherlans. And many more distributors in other cities of the world. You can check the addresses on your website www.romo.com

In some cities you can request samples online on the Romo website, but if not, you ask us and we will send it to you free of charge.

I don’t know what fabrics and colors to choose for my room. Would you help me?

Of course, we advise you and give you our opinion, if you send us a photo, much better.

I bought a fabric that I love. Could you make the cushions with it?

Of course, we make it with your fabric, no problems, and you also get a discount.

I have a corner with an irregular shape. Can you do it anyway?

Yes, you have to send us a drawing with measurements, precise angles and template if necessary; we make it according to the drawing.

You can see our work from Valencia, a corner sofa of 135º.

Can I put the cushions directly on the parquet?

Yes, but they may move and skate a little, the ideal thing is to put a carpet under them.

Are the backs somehow hooked to the seat?

No, the pieces are independent; to secure the backs you have to place the support they have designed and so do not need support on the wall.

How much time it takes you in giving a budget?

Normally we respond the same day, if not, the next day sure you have it.

If you do not receive a response, look in your spam folder that sometimes arrives there. Also check that you have written your email correctly.

How is the purchase process?

For now, until we finish making the online shop, we have to talk on the phone or via email.

If you already have clear measures and the number of pieces you need (seats, backs, back supports), tell us so we can send the budget.

If you are not sure, tell us what space do you have for your sofa, and we’ll recommend you the composition and measurement modules that can be nice in your space.

Once the couch is composed, we can give you a budget defined with basic fabrics from our suppliers.

There are many fabrics and very different prices; the chances of fabrics that you can choose will depend on the budget you can afford on your couch.

Once we choose the fabrics, we inform you of the final price. If you agree with the price you pay us a deposit of the 50% and voila, your L&C couch is running.

Do you have any shop where I can go and try the couch?

You can come and try it in our workshop in Albelda de Iregua, La Rioja (Spain), as many customers do, and also you may as well visit these so pretty lands.

If you do not have time to come, check with us the price to take a sample of the sofa to your home or premise, along with a selection of samples of fabric (Spain only).

Most of our customers have bought their couch or cushions without leaving their home, hoping that the result would be satisfactory, and have always met or exceeded expectations. We hope someday to have stores all over the world; it is our dream / goal.

We also have very happy customers with our product all over the world, if you want you can call them to see how was the experience and the result.

If you have any further questions, write to info@lookandcushion.com or in the form below; or call us at +0034650104101.

¿Do you have any other doubt? Don’t hesitate to contact us: